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Agency for Access to Public Information’s recommendations on personal data protection when using videocall platforms

Agency for Access to Public Information’s recommendations on personal data protection when using videocall platforms

By Mariano Peruzzotti and Valentina González Medina.

The Agency for Access to Public Information (AAPI), controlling authority of Personal Data Protection Law No. 25,326 (PDPL), released on June 15, 2021, a list of recommendations aimed at protecting personal data when using different videocall platforms.

The AAPI recommendations are the following:

  • Read the conditions and privacy policies of the applications or platforms used for videocalls. These platforms must require each participants’ consent given in writing or by similar means to process their personal data.
  • In certain opportunities when the use of the platform is for free, the personal data of the participants could be used for other purposes. These other uses should be properly informed to the participants as well as the consequences and recipients of the data. If the information is stored in databases, the controller’s name and contact details must be provided.
  • The participants must be informed previously, explicitly and specifically if a video call is recorded as well as the prospective use of the collected images.
  • Use platforms that allow to request a password to access to the meetings or calls and an identification of those you are invited to join.

Finally, the AAPI recalls that the PDPL guarantees data subjects’ rights and that a claim can be filed with such supervisory authority in case of non-compliance.

For further information contact: mperuzzotti@ojambf.com

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